• Team Leader – Accounts Receivable (AR)

    Requisition ID
    Job Location(s)
    Limerick Ireland
    Cook Medical Europe Ltd
    Position Type
    Full Time
  • Overview

    To assist the AR Operations Coordinator (OC) to organise & prioritise daily work using metrics and targets & planning within the team. To work as part of the Cook SSC Finance team in all aspects of day to day work, including accurate invoice posting, invoice query resolution, processing of cash application items & cash collection. To contribute to team training and continuous development.


    Reporting to: Operations Coordinator AR, EMEA




    Find out more about Cook Medical here


    • Contribute to identify additional training needs for team development.
    • Become the process expert for Accounts Receivable, including new initiatives & continuous improvements.
    • Assist the OC in the team capacity management to ensure that the right resources are available and trained to the highest standard
    • Complete and co-ordinate training and cross-training for team as required
    • Reviewing continuously opportunities to streamline processes and implement IT or system changes that will drive efficiencies and improve our customers experience.
    • Ensuring financial controls & guidelines are respected in the processing of all transactions
    • Work closely with all different O2C functions regarding cash collections status and customer issues
    • Develop and maintain good working relationships with external customers as well as internal colleagues.
    • Day to day overseeing and distributing the workload out to the team to ensure daily and weekly targets around cash collection and operation are met in the agreed SLA
    • Processing customer invoices, credit notes, payments, and review Receivables Ledger and follow up on aged items as required.
    • Supervise various reconciliations of accounts & perform various month end tasks per month end time table
    • Act as a point of reference for the team for queries & escalate appropriately.
    • Validation/Approvals of customer refund, write off & credit requests
    • Assist with testing and projects as required
    • Encourage teamwork by sharing knowledge, ideas and solutions
    • To motivate and inspire the team and to encourage a result driven environment
    • Ensure that the Cook brand and image is communicated in a positive and consistent manner to all customers, both external and internal .
    • Ensure that all duties are carried out in compliance with the company’s Quality Management System.
    • Ensure that Cook’s Code of Conduct is considered in all business matters carried out on Cook’s behalf.


    • Previous experience working in a team leader role would be an advantage.
    • Demonstrate strong leadership capabilities
    • Relevant Accounts Payable and/or Accounts Receivable experience in a multi-national environment
    • A proven record of delivering exceptional customer service (Internal & External)
    • Strong record of developing and implementing procedures
    • Accounting qualification would be an advantage (e.g. IATI, ACA, ACCA, CIMA)
    • Good working knowledge and appreciation of the Microsoft Office suite of software, especially MS-Excel and ideally a Microsoft Accounting System (Navision).
    • Proven numeric & problem-solving skills.
    • Excellent organisational and prioritisation skills
    • Excellent communication & inter-personal skills with an ability to achieve results through influencing others and maintaining strong links with other departments
    • Ability to work well within a team environment demonstrating flexibility and adaptability as required to meet team objectives
    • Must be self-motivated, requiring minimal supervision with the ability to multitask under pressure in a fast-paced environment
    • Positive attitude, team player with an elevated level of initiative, energy and enthusiasm
    • Fluency in a second European language preferred
    • Availability and willingness to work overtime depending on business needs & to travel occasionally on company business


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