Finance Manager, EMEA Accounts Receivable

Requisition ID
Job Location(s)
Limerick Ireland
Cook Ireland
Position Type
Full Time


The Successful Candidate for this role will be required to lead and manage the EMEA Accounts Receivable function, with responsibility for 14 team members and 17 European entities.


Reporting to: Director of Finance, Global SSC 


  • Manage the EMEA AR function to ensure it meets customer requirements (internal & external).
  • Manage team performance process: complete performance reviews, set objectives & targets, hire, co-ordinate training & update HR systems and other relevant documentation.
  • Responsible for Daily/Monthly Metrics & Reporting to set priorities & strategies for effective debt collection & AR processes & improvement initiatives.
  • Responsible for coordinating “end to end” AR EMEA processes & procedures, including but not limited to:
    • Invoice Processing (Print, E-invoicing including EDI).
    • Invoice Query Resolution.
    • Debt Collection – Statements, Reminder Letter/Hold process, Credit Terms.
    • Cash Allocation – manual v automation.
    • Credit Note Processing – Credit Reason codes.
    • DSO Calculation – understanding internal (GAR) reports.
    • Provisions – Bad Debt Provision, Credit Note Provision.
  • Ensure Policies, Procedures & Work Instructions are available & up-to-date for all AR tasks/processes.
  • Work collaboratively with Projects team to initiate & drive efficiencies in all AR controls, processes & procedures.
  • Ensure month end tasks are completed efficiently in a timely manner.
  • Work collaboratively with Customer Support & Delivery team in order to understand “Order to Cash” operations, agree on shared goals & drive efficiencies to “Enhance Customer Experience.”
  • Work collaboratively with SSC Leadership team in EMEA, USA & APAC.
  • Act as point of escalation within Finance, proactively seeking feedback regularly.
  • Lead & organise EMEA AR audit preparations for all interim and year-end audits.
  • Assist with other related Finance tasks as requested.
  • Ensure that Cook’s Code of Conduct is considered in all business matters carried out on Cook’s behalf.



  • Proven Track Record in a similar role with at least 5 years related experience, preferably in a Shared Services/Multi-National business environment
  • Previous relevant organisational skills & team management experience essential.
  • Business Management &/or Accounting qualification (e.g. IATI, ACA, ACCA, CIMA).
  • Excellent Data Analytical & problem-solving skills
  • Strong interpersonal & communication skills with proven ability to work well within a multi-national team environment demonstrating flexibility and adaptability
  • Enjoys working in a fast-paced environment with focus on priorities & continuous improvement
  • A team player who has the ability to engage & motivate team members & colleagues
  • Ability to work to & meet tight deadlines
  • Fluency in one or more European languages (other than English) an advantage.
  • Willingness and availability to travel on company business.


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