Clinical Support Specialist, Vascular Division, PVI (Dublin, Ireland)

The responsibilities will encompass, but will not be limited to:

Business Area:
• Utilize the sales processes to create a territory plan.
• Ensure assigned sales revenues for that area are achieved.
• Ensure the price principles are applied in their accounts.
• Demonstrates knowledge of the contract and tendering process to benefit our commercial business.
• If a CAS is in the region:
o Supports the CAS in meetings with allocated customers.
o Provide relevant data to support opportunity targeting.
o Applies business acumen in collaboration with CAS to ensure the commercial business plan objectives are achieved.
o Identify key stake holders in collaboration with CAS to develop value-based opportunities.

Customer: Territory Coverage
• Engage with customers to drive sales, service, and customer experience.
• Support our product and service delivery to customers to drive development of sales opportunities.
• Highly clinically and procedural aware, to support and drive sales opportunities by regally attending clinical cases.
• Provide excellent knowledge of the product portfolio and other possible devices related.
• Responsible for providing service to clinical customers defined.
• Case planning & support using cook products.
• Be present in the labs and help the staff achieve successful outcomes using cook products.
• Present and deliver product initiatives.
• Analysis opportunities within the account by case attendance, customer meetings and data.
• Provide technical product training to customers.
• Collects clinical, procedure and competitor data to support business analysis.
• Manages all assets to customers so they meet the company KPI’s.

Collaboration:
• Participates in commercial tasks to protect current business and creating new opportunities via this business route.
• Support the CAS by providing clinical data and feed back to allow for an improved commercial approach.
• Supports the CAS about the ordering process and key contacts within customer accounts.
• Supports the CAS with competitor data to enhance sales capabilities.
• Demonstrates a strong ability and use of communication skills with internal and external stakeholders.
• Has awareness and judgement to ask for support as required.
• Understands our company structure and the associated roles and responsibilities to support the collaborative approach.
• Understands each customer structure, roles, and responsibilities to aid the collaborative approach.

Organizational:
• Meets or exceeds the administration requirements related to job role.
• Adheres to company policies, process, and procedures consistent with company timelines.
• Understand their role and how it fits into the Cook structure to ensure customer and business objectives are meet.
• Proves in their actions that they understand the importance of teamwork and how it aligns with the companies’ policies and expectations.
• Working closely RBM to ensure goals are achieved and aligned with business plan.
• Participation at relevant local and international exhibitions, meetings and lectures forwarding relevant information to divisional team.
• Provide written reports and analysis to the Regional Business Manager as appropriate.

Qualifications / Requirements:

• Ability to meet frequently with customers and other decision makers.
• Ability to travel frequently throughout assigned territory.
• Proven track record of strong business acumen.
• Previous medical sales experience preferred.
• Product or Procedural knowledge an advantage.
• Good communication and inter-personal skills.
• Language Skills - good written and verbal command of English and other relevant languages.
• Excellent numeric skills.
• Good working knowledge of Microsoft® Office.
• Proven problem-solving skills.
• Excellent organizational skills.
• High self-motivation.
• Prior sales experience is preferred.
• Availability and willingness to travel extensively on Company business. Average weekly travel is 2 to 3 overnights per week
• Current driving licence.